Privacy Policy

1. Introduction

Next Roadside (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect:

• Full Name
• Email Address
• Phone Number
• Vehicle Details (optional)
• Payment Information (processed via third-party provider)

2.2 Location Data

• Real-time GPS location
• Background location (for emergency tracking and service allocation)

2.3 Device Information

• Device type and OS version
• IP address
• App usage logs

2.4 Transaction Data

• Payment history
• Service requests
• Provider interactions

3. How We Use Your Information

We use collected data to:

• Provide real-time roadside assistance
• Match users with nearby service providers
• Enable GPS tracking and navigation
• Process payments securely via Stripe
• Improve AI-based service allocation
• Enhance app performance and user experience
• Prevent fraud and ensure platform security

4. Sharing of Information

4.1 Service Providers

We share necessary details (like location and contact info) with tow truck drivers and mechanics.

4.2 Payment Processors

Payments are handled securely via Stripe. We do not store card details.

4.3 Legal Authorities

We may disclose data if required by law or to protect safety and rights.

5. Data Security

We implement:

• HTTPS and TLS encryption
• Secure APIs
• Tokenized payments
• Access control mechanisms

However, no system is completely secure.

6. Data Retention

We retain your data:

• While your account is active
• As required for legal or operational purposes

7. Your Rights

You may:

• Access your data
• Request correction or deletion
• Withdraw consent

Contact: [Insert Email]

8. Location Permissions

The app requires location access to:

• Detect your real-time position
• Connect with nearby providers
• Enable navigation

Disabling location may limit functionality.

9. Third-Party Services

We use:

• Stripe (payments)
• Maps/GPS services
• Analytics tools

These services have their own privacy policies.

10. Children’s Privacy

This app is not intended for users under 18.

11. Changes to Policy

We may update this policy. Changes will be reflected with a new effective date.

12. Contact Us

Email: NextRoadSide@gmail.com
Company: Next Roadside