Information we collect
NextRoadside may collect account details, contact information, live service location, vehicle issue details, booking history, payment status, and support messages needed to deliver roadside assistance.
Legal
Privacy Policy
This page explains how NextRoadside handles information for roadside assistance requests, driver support, and provider dispatch workflows.
How we use information
We use information to connect drivers with verified mechanics, show ETA and route updates, process support requests, prevent misuse, improve service quality, and maintain operational records.
Location data
Location data is used during active roadside requests so nearby providers can locate the driver and complete the service safely. Users should only share accurate locations during genuine service needs.
Data sharing
Relevant request details may be shared with assigned mechanics, towing partners, payment providers, and support teams. We do not sell personal information.
Contact
For privacy questions, contact support@nextroadside.com.